Effective Date: 21st July 2023
1. Introduction
Otto Beds Ltd is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices our users have regarding their personal information.
2. Information We Collect
2.1 Personal Information
We may collect personal information from our users when they interact with our website or use our services. This may include:
– Contact information (such as name, email address, phone number)
– Billing information (such as credit card details, billing address)
– Shipping information (such as delivery address)
– Demographic information (such location)
2.2 Non-Personal Information
We may also collect non-personal information from our users, which does not directly identify them. This may include:
– Internet Protocol (IP) addresses
– Browser type and version
– Device information (such as device type, operating system)
– Website usage data (such as pages visited, time spent on the website)
3. How We Use the Information
We use the information we collect from our users to:
– Provide and improve our products and services
– Process and fulfill orders
– Communicate with users regarding their orders and inquiries
– Personalise user experience and deliver targeted content
– Analyse website usage and trends to improve our website and marketing efforts
– Detect and prevent fraudulent activities
4. Information Sharing and Disclosure
We may share our users’ personal information with third parties only in the following circumstances:
– With our trusted service providers who assist us in delivering our products and services, such as shipping carriers and payment processors
– With our business partners, affiliates, or subsidiaries, for marketing or promotional purposes with the users’ consent
– When required by law or to protect our rights, property, or safety, or the rights, property, or safety of our users or others
5. Data Security
We take appropriate measures to protect our users’ personal information from unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to, secure data storage, encryption, and regular security audits.
6. Your Rights and Choices
Users have the right to:
– Access and update their personal information
– Object to the processing of their personal information
– Request the deletion of their personal information, subject to legal requirements
– Opt-out of receiving marketing communications
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@ottobeds.co.uk.